The stadefrance.com website is the property of CONSORTIUM STADE DE FRANCE, hereinafter referred to as "STADE DE FRANCE".
CONSORTIUM STADE DE FRANCE, société anonyme au capital de 29.727.558 euros
public limited company with a share capital of Eur 29,727,558
whose registered office is located at ZAC du Cornillon Nord 93210 Saint-Denis La Plaine, France,
registered with the Register of Commerce of Bobigny under number 399 452 564, represented by Alexandra BOUTELIER, in her capacity as Deputy General Manager.
The aim of these General Terms of Sale and Use (hereinafter the “Terms” or “TOS”) is to define the terms and conditions for acquiring the products referred to as “Sièges Premier” sold on the https://www.stadefrance.com website (hereinafter “the Website”).
Said Website is published by STADE DE FRANCE.
By accessing the Website and purchasing the Sièges Premier products sold thereon (hereinafter the “Ticket(s)”), the user (hereinafter “the User”) accepts and agrees to comply and ensure compliance with these TOS.
Purchase implies full acceptance of these Terms.
All orders imply acceptance of the prices and the description of the Tickets available for sale.
STADE DE FRANCE reserves the right at any time to adapt or amend its Terms. In the event of an amendment, the Terms of Sale and Use in force at the time of the order shall be applied to said order. Therefore, the User shall consult the TOS on a regular basis in order to keep informed of the most recent changes.
ARTICLE 1 - PRESENTATION OF THE WEBSITE
The Website is an information and commercial website that offers the following non-exhaustive list of products and services for sale: tickets, visits, merchandising products, car park access tickets and so forth.
ARTICLE 2 – ACCESS TO THE WEBSITE
To make maximum use of the Website, users and in particular the User should get a high-speed Internet connection.
ARTICLE 3 – REGISTRATION ON THE WEBSITE
Any Internet user can access the Website and its various sections.
However, users must create a personal account in the “Entreprises” (businesses) section to be able to purchase tickets.
In order to register in the “Entreprises” category, the User goes to the Website, clicks on “Entreprises”, then clicks, in the top right hand corner, on “Créer un compte” (create an account), fills in the relevant fields (first name, surname and corporate name, password (which must be confirmed), email, etc.) and then validates.
If STADE DE FRANCE does not validate the profile, the User does not receive the "structure id" and can therefore not connect to the Website
If STADE DE FRANCE validates the profile, the User receives an email with its "structure id".
From then on, the User can connect to the website and purchase Tickets.
The User is informed that it is solely responsible for keeping its account and password confidential and it agrees to immediately inform STADE DE FRANCE of any unauthorised use of its account and/or password and/or breach of security.
Registration on the Website implies full acceptance of these Terms by the User.
ARTICLE 4 – TICKETS ON SALE IN THE “ENTREPRISES” SECTION
The key features in particular the nature, substantial qualities and/or the composition of the Tickets are described on the Website.
Unless otherwise specified in writing, the prices stated on the Website shall be understood as in Euros inclusive of all taxes. They take into account the applicable VAT on the day of the order. Any change in the VAT rate may be reflected in the prices of the Tickets.
Prices may not be changed once the User has placed the order. The prices of the products ordered on the website and the date of the order in question shall prevail.
ARTICLE 5 – PURCHASE OF TICKETS
Tickets can be purchased for different events through the shopping cart. The price of the ticket is "inclusive of all taxes".
Note: The conditions of payment for Ticket purchases are described in Article 7 hereof.
5.1 Ticket dispatch conditions
Tickets are delivered within a time period ranging between 1 (one) and 3 (three) weeks before the event subject to payment. For orders placed less than 1 (one) month before the event, Tickets are directly available for withdrawal on site on the day of the event subject to payment and according to the information that will be directly communicated to the User by the Entreprises Department.
5.2 Conditions of use of the Tickets
The purchase of Tickets implies acceptance of the General Terms of Sale and Use of the tickets giving access to the Stade de France events specified on the Ticket, the Organiser’s General Terms of Sale/Purchase and Use of the tickets and the Stade de France® corporate rules of procedure displayed at the entrances to the stadium. All these documents are available on the Website and/or upon simple written request to STADE DE FRANCE. Any person who does not comply with these conditions and regulations may be denied access to the Stade de France or may be evacuated without being able to claim compensation for his/her Ticket.
In case of conflict between the STADE DE FRANCE General Terms and those of the Organiser, the Organiser's General Terms of Sale/Purchase and Use of the tickets shall prevail.
Unless STADE DE FRANCE has given its agreement, the User undertakes not to sell to third parties, in whatever form whatsoever, the Tickets that have been allocated to it. It also agrees not to use said Tickets for any promotional operations (contests, lotteries, etc.).
The User is hereby reminded that the use of the Tickets does not grant it any right of ownership whatsoever on the seats in question.
The User agrees to act so as not to denigrate or harm Stade de France's reputation or thereby damage France's image worldwide and that of sport in France.
It is prohibited to photograph, film, record or rebroadcast by any means, in particular via the Internet, the event or to help any other person to perpetrate said actions. In order to protect the public, Stade de France® is equipped with a video surveillance system placed under the control of police officers and which may be used in the event of criminal proceedings. A right of access is scheduled during the 7 days the images are kept. Moreover, spectators are warned that if a movie is being filmed and/or if the event is broadcast on the television, their image may appear therein.
Furthermore, holding a Ticket implies irrevocable authorisation by the User of the use by the Organiser and STADE DE FRANCE, of his/her voice, image and representation by video recording or direct broadcasting, transmission or recording, photograph or any other medium existing to date or in the future, taken or recorded during said holder's presence at the Stade de France. These rights can be transferred by the organiser and Consortium Stade de France to any third party of their choosing, free of cost, worldwide and without any time limit.
The STADE DE FRANCE shall not be held liable for any modifications, closed sessions, or total and/or partial cancellations of the programming selected by the User.
The User acknowledges that it has been informed of this risk and previously waives any action to terminate this agreement or for damages on these grounds.
ARTICLE 6 - CLAIMS
Except in the case of legal warranty, any transaction between STADE DE FRANCE and the User that is not challenged within 6 months shall not give rise to a claim.
The User may contact the following service for all requests and claims:
Service Entreprises, Stade de France, ZAC du Cornillon Nord - 93 216 Saint-Denis La Plaine Cedex, France.
ARTICLE 7 – CONDITIONS OF PAYMENT FOR TICKETS
7.1 Payment and validation of purchases
Any purchase of a Ticket is firm and final.
Subject to the technical possibilities on the day the order is placed on the Website, the User may use the following methods to pay the sums owed:
- Bank card (Carte Bleue, Visa, Mastercard)
- Bank transfer
Bank card payments are protected by the SSL (Secure Socket Lysers) coding system by ATOS which encrypts and secures confidential information.
In the event of payment by bank card or bank transfer, the User’s bank account shall be immediately debited of the amount in Euros of the Tickets, all costs included.
Purchases will not be modified or cancelled irrespective of the method of payment used. No refund, even partial, shall be made once the transaction has been validated.
The User must state acceptance of these Terms of Sales and Use in their entirety before clicking on the “Valider” (validate) button after it has finished making its purchases. The data recorded by STADE DE FRANCE constitutes the proof of all the transactions entered into by STADE DE FRANCE and its Users. The data recorded by the secure payment system is proof of the financial transactions.
In any case, the provision online of the bank card number and the final validation of the purchase shall constitute proof of the entirety of said purchase in accordance with the provisions of Act dated 13 March 2000 and will cause the sums incurred by the order to become due.
This validation shall constitute signature and express acceptance of all transactions carried out on the Website.
The Tickets shall only be sent after full payment of all monies owed.
Provided that the payment is accepted by the bank card authorisation centre, the User shall receive an invoice by post.
If there is a problem such as for instance, the minimum or maximum quantity of Tickets per event is not complied with, an inaccurate address or any other problem ascribable to the User, STADE DE FRANCE reserves the right to block the User’s order until the problem is solved.
The User may consult the status of its order at any time by connecting to its personal space on the Website, "Consulter mes commandes" (consult my orders) section.
The computerised registers kept in the STADE DE FRANCE IT systems under reasonably secure conditions shall be considered as proof of communications, orders and payments made. Except for obvious error by STADE DE FRANCE, the data kept in the STADE DE FRANCE information system shall have evidential value with regard to orders placed by the User. The orders and invoices are archived on a reliable and permanent medium so as to correspond to an exact and lasting copy in accordance with Article 1348 of the French Civil Code.
ARTICLE 8 – PROMOTIONAL OFFERS
Promotional offers may be launched for the Tickets. All special promotional offers shall be subject to these Terms. In the event of conflict between the terms of the special offer and these Terms, the terms of the special offer shall prevail.
STADE DE FRANCE reserves the right to modify the terms of the special offers or to remove them at any time. Any order placed before the offer is removed or modified shall be honoured under the conditions in force on the date of the order.
ARTICLE 9 - LIABILITY
STADE DE FRANCE shall be liable for proper fulfilment of the obligations resulting from the remote contract entered into whether said obligations are to be fulfilled by itself or by other service providers, without prejudice of its right to take action against said service providers.
However, STADE DE FRANCE may be exempted of all or part of its liability by providing proof that the failure to fulfil its obligations or the improper fulfilment of the obligations under the contract is ascribable, to the User, or to the unforeseeable and unavoidable act of a third party to the contract, or a case of force majeure.
Likewise, STADE DE FRANCE shall not be held liable for any drawback or damage inherent to the use of the Internet network such as a service outage, an external intrusion or the presence of a computer virus as well as for any malfunctions or total failure of the STADE DE FRANCE servers that are not due to its own fault and/or any malfunctions or total failures to networks connected to its own.
The User shall refrain from any fraudulent, abusive or excessive use of the Website..
ARTICLE 10 – PERSONAL DATA
Depending on the choices made during creation or consultation of its account, the User may receive STADE DE FRANCE offers by email, and offers from other subsidiary companies or commercial partners, by email, telephone or SMS as specified upon creation of the account.
In accordance with Article 32 of Act No.2004-801 dated 6 August 2004 relating to the protection of physical persons with regard to processing of personal data and amending the Data Protection Act No.78-17 dated 6 January 1978, the User has a right to access, modify and delete personal information that can be exercised at any time with STADE DE FRANCE,
*either directly on the Internet in the Businesses space / profile / authorisations, by ticking “Je refuse” (I refuse) beside each option in question,
*or by letter sent to STADE DE FRANCE ZAC du Cornillon Nord - 93210 Saint-Denis La Plaine, stating your surname, forename, email address and if possible User reference.
The User is informed that automated processing of information in particular the management of email addresses has formed the subject of a declaration to the French data protection authority under number 1402513.
ARTICLE 11 – INTELLECTUAL PROPERTY
The Website is solely reserved for personal use.
All trademarks, texts, comments, works, illustrations and images, whether visual or audible, reproduced on the Website are protected by copyright, trademark right, patents and image rights.
They are the exclusive property of STADE DE FRANCE or its partners.
Any full or partial reproduction or representation constitutes an infringement and the infringer may be held civilly and criminally liable.
Any a hypertext link to the Website through framing or deep linking shall be prohibited.
ARTICLE 12 - TERMINATION
Should the User wish to terminate its account on the Website, it shall send an email to the “nous contacter” (contact us) section of the Website and shall indicate in the subject line the following words “suppression de mon compte Entreprises” (deletion of my Business account).
STADE DE FRANCE may close the User's account if it does not comply with these General Terms of Sale and Use.
ARTICLE 13 – SUSPENSION OR INTERRUPTION OF SERVICE
STADE DE FRANCE reserves the right to modify, interrupt or discontinue the Website at any time. Consequently, it shall not be held liable in this respect.
ARTICLE 14 – LINKS TO OTHER WEBSITES
The Website may contain links to other websites. Should the User decide to access said links, it shall do so at its own risk.
STADE DE FRANCE shall not be held liable for the content of said other websites or their availability; the User accepts that STADE DE FRANCE may not be held liable for losses and injuries that it may suffer due to connecting to said websites.
ARTICLE 15 – DISPUTES
These Terms are governed by French Law. Any dispute arising from the construction and/or execution hereof shall, as far as possible, be settled by means of amicable negotiations. Failing an amicable settlement, all disputes shall be brought before the qualified courts.
CONSORTIUM STADE DE FRANCE: public limited company with a share capital of Eur 29,727,558 whose registered office is located at ZAC du Cornillon Nord 93210 Saint-Denis La Plaine, France, registered with the Register of Commerce of Bobigny under number 399 452 564, VAT intracommunity number: FR13399452564
represented by Alexandra BOUTELIER, in her capacity as Deputy General Manager
Website: https://www.stadefrance.com (proprietor of the domain name: CONSORTIUM STADE DE FRANCE)
Publication manager: Alexandra BOUTELIER
Creation and content designer: PRO DEO, société par actions simplifiée (simplified limited company) with a share capital of Eur 108,000, whose registered office is located at 6 rue de Lota 75016 Paris, France, registered with the Register of Commerce of Paris under number 352 281 380,
and YOUNG & RUBICAM France, société par actions simplifiée (simplified limited company) with a share capital of Eur 595,000, whose registered office is located at 57 avenue André Morizet 92100 Boulogne Billancourt, France, registered with the Register of Commerce of Nanterre under number 642 016 778.
Technical design, Flash and back office developments: KEYRUS, public limited company with a share capital of Eur 4,268,592.50, whose registered office is located at 155 Rue Anatole France – 92300 LEVALLOIS PERRET, FRANCE, registered with the Register of Commerce of Nanterre under number 400 149 647.
Host: KEYRUS, public limited company with a share capital of Eur 4,268,592.50, whose registered office is located at 155 Rue Anatole France – 92300 LEVALLOIS PERRET, FRANCE, registered with the Register of Commerce of Nanterre under number 400 149 647.
Design, management and recording of transactions: SBS SERVICES DE BILLETTERIE SECUTIX, public limited company with a share capital of Eur 75,000, whose registered office is located at 51B Rue de Miromesnil - 75008 PARIS, FRANCE, registered with the Register of Commerce of Paris under number 491 219 648.
Supply, management and hosting of the video player: KEWEGO, public limited company with a share capital of Eur 159,995, whose registered office is located at 111 rue Cardinet – 75017 PARIS, FRANCE, registered with the Register of Commerce of Paris under number 449 048 701.