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FAQ - Frequently Asked Questions

 

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I can't find my confirmation email.

  • If you purchased your tickets via stadefrance.com, go to your "Personal Space" on stadefrance.com by entering your email and password.
  • If you have lost your password, you can reset it.
  • Once in your space, you will find your purchase confirmation in the Purchase History menu. If not, you must have purchased your tickets from another sales network: please contact them.
  • If, after verification, you still cannot fin

Finally, contact our customer service department.


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