Read our case studies and testimonials
The customer testimonials will give you some ideas to develop and give impulsion to your business.
The sheer diversity of solutions makes it possible to target all businesses and all communities, whatever their size or sector. In addition to the products on offer, Manutan seeks to build sincere, trusting relations with its customers, with whom Manutan wants to set up a win/win rapport. Key accounts are a major business stream, with over 400 key framework contracts. While this market segment did not even exist for Manutan 15 years ago, nowadays it accounts for 45% of Manutan France's revenue, so that's €95m. The Private Box programme is primarily intended for those kinds of targets, not as a prospective but as a consolidation phase: the Group's purchasing departments are a crucial door-opener in increasing the business stream with the Group's various branches and subsidiaries. It is critical for the sales force to develop strong affinities with its contacts who will, down the road, once they get to know the people at Manutan after sharing a great moment of friendship during a match or a concert, be more induced to recommending them in-house and facilitating the changes required to deploy the Manutan contract throughout the various divisions and departments in both groups.The Network Director attends every event. He personally greets every guest. The period before a match or event is an opportunity to get to know them, to explain the Manutan philosophy. The event's friendly nature makes dialogue easier.
Our Stade de France Private Box contract (16 seats and 22 events) dates back to September 2013. It was signed on the basis of one simple observation: the better you know your customers, the smoother the negotiations... and which venue could be more conducive to this kind of relationship than Stade de France? It is a place where customers and sales representatives will be happy to meet, where families can get together, where genuine friendships can be forged around powerful values like sports and excellence. There are 3 elements that lead us to prefer Stade de France and to renew the contract every time: o The quality and diversity of events calendar o Attentive sales teams, quality of service and responsiveness o Lenôtre and the loyalty of the dedicated service staff.
The company IKOS organized an awards ceremony for her game contest players at Stade de France. With the Stade de France’s Customer Relation team, she was able to customize her event in the Elyseum lounge and prepare some specific animations for her evening: wine tasting, gourmet animations.